September 12 - All Systems OK
This is now fixed!
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We are experiencing an issue with any newly created searches. We should have this fixed within the next 30 minutes.
My apologies for this inconvenience.
Andy Beal
CEO
August 20- All Systems OK
We monitored the email alerts overnight and the duplicates have now stopped. Everyone should be receiving email alerts per their settings.
Should you have any issues, please contact us here: help.trackur.com
August 20 - Duplicate Email Alerts
We are testing a new email alerts system. Some users may see duplicated email alerts over the next few hours, but this should be resolve by the morning of August 21st.
July 7: Server Move Finished; All Normal
Everyone should be seeing the Trackur dashboard and no issues.
Thanks for your patience during this important move.
Andy Beal
CEO, Trackur
July 7: Server Migration Update 3
We are almost finished with the server migration and will be reactivating the dashboard to all users over the next hour.
If you have any continued issues, please let us know at help.trackur.com.
Thanks for your patience and support!
Regards,
Andy Beal
CEO, Trackur
