May 7 - All Systems OK
All Trackur systems are performing at 100%.
May 7: “Cannot Retrieve Feed” Error
Some users may see a “Cannot Retrieve Error” in their dashboard when loading results. We’re not quite sure where that message is coming from—cos it’s not even one of our normal system error messages—but the entire team is working on getting it fixed ASAP.
We hope to have it fixed within the hour.
Update: 10:45am ET - We are still trying to figure this out. It’s intermittent, which is making it harder to fix. We’ll keep you posted.
FIXED: As of 11:50am ET this issue has been fixed. One of our data providers was having some issues causing Trackur to hiccup. We’ve put in place measures to prevent any future effect on Trackur. Our apologies for this inconvenience.
Andy Beal
CEO
April 23 - All Systems OK
Thanks for your patience. Trackur is now back online.
My apologies for the downtime.
Andy Beal
CEO
April 23 - DNS Issues
Fixed as of 4:20PM ET.
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As of 3:00pm ET, we appear to be having issues with our DNS provider. Some users may not be able to get to trackur.com or track.trackur.com. We are hoping this will be a short outage and will update when restored.
FIXED! Oct 17: Slow Loading
11:03 am EST: All is back to normal.
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10:36 am EST: It appears our DNS provider is experiencing an outage and Trackur sites may not load for everyone. We are working to get this restored ASAP.
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