August 27: RSS Feeds Fixed
As of 11:23pm ET, RSS feeds are working correctly. Should you still have problems, please try re-subscribing to your RSS feed or contact us at http://help.trackur.com
August 27th: RSS feed errors
We’re aware that some users are seeing the wrong results in their RSS feeds. We’ve disabled RSS feeds while we investigate and fix.
Our apologies for this issue. We will update when back to normal.
May 7 - All Systems OK
All Trackur systems are performing at 100%.
May 7: “Cannot Retrieve Feed” Error
Some users may see a “Cannot Retrieve Error” in their dashboard when loading results. We’re not quite sure where that message is coming from—cos it’s not even one of our normal system error messages—but the entire team is working on getting it fixed ASAP.
We hope to have it fixed within the hour.
Update: 10:45am ET - We are still trying to figure this out. It’s intermittent, which is making it harder to fix. We’ll keep you posted.
FIXED: As of 11:50am ET this issue has been fixed. One of our data providers was having some issues causing Trackur to hiccup. We’ve put in place measures to prevent any future effect on Trackur. Our apologies for this inconvenience.
Andy Beal
CEO
April 23 - All Systems OK
Thanks for your patience. Trackur is now back online.
My apologies for the downtime.
Andy Beal
CEO
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